• What We Collect

  • Name, email, contact number, shipping address, etc.

• Purpose of Collection

  • To process orders, communicate purchase updates, and send other related notices.

• Payment Processing

  • Razorpay handles all payments securely. We do not store any card or bank details.

• Sharing Your Data

  • Shared with shipping partners and analytics tools only for order fulfillment and service improvement.

• Security

  • We use [briefly state your security practices].

• Your Rights (DPDPA-2023)

  • Access, correction, deletion, consent withdrawal, or grievance submission.

• Grievance Redressal

  • Contact: support@darorex.com, acknowledgment in 2 days, resolution within 10 business days (or as per DPDPA timelines) Razorpay.

• Changes to Policy

  • We may update this policy; changes take effect immediately upon posting.

• Shipping Policy

Effective Date: [28-08-2025]

At Darorex, we are committed to delivering your order accurately and on time.

1. Shipping Locations

We currently ship to addresses within India.

2. Processing Time

Orders are processed within [ 2-3 business days] after payment confirmation.

3. Shipping Methods and Charges

We offer the following shipping options:

• Standard Shipping: [49]

• Express Shipping: [100]

Shipping charges are calculated at checkout based on the delivery location and selected shipping method.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

5. Delays

While we strive to deliver orders promptly, delays may occur due to unforeseen circumstances. We appreciate your understanding in such cases.

Cancellation & Refund Policy

Effective Date: [28-08-2025]

Your satisfaction is important to us at Darorex. Please review our cancellation and refund policy below.

1. Order Cancellation

• Orders can be canceled within [ 10hours] of placement.

• To cancel an order, please contact our customer service at [9701393925].

2. Returns and Exchanges

• Products can be returned or exchanged within [7 days] of delivery.

• Items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.

3. Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original method of payment within [ 7-10 business days].

4. Non-Returnable Items

• Certain items are non-returnable,